Cm2my Terms and Conditions — Malaysia Entertainment Platform Usage Guidelines

Acceptance of Terms

These Terms and Conditions ("Terms") govern the use of the cm2my online entertainment platform, accessible via the cm2my.onl website and the official cm2my mobile app. This document forms a legally binding agreement between the user and cm2my management.

By performing any of the following actions, you are deemed to have fully accepted and agreed to these Terms:

• Registering a new account on the cm2my platform
• Log in to your existing account
• Making a deposit or withdrawing funds from your cm2my account
• Playing any game or placing a bet on the platform
• Downloading and using the cm2my mobile app

Eligibility & Registration

To register and use the cm2my platform, you must meet the following eligibility requirements without exception:

• Age Requirement: You must be at least 18 years of age. cm2my strictly prohibits registration or use by underage individuals. Any attempt to bypass the age verification system is a serious violation that may result in permanent account termination.
• Location: You are responsible for ensuring that the use of this online entertainment platform is lawful in your area of residence or current location. cm2my is not liable for any legal implications arising from use of the platform in restricted areas.
• One Account Per User: Each individual is permitted to hold only one active account on the cm2my platform. Registration of multiple accounts by the same individual is strictly prohibited and may result in the termination of all related accounts and confiscation of all balances.
• Accurate Information: All information you provide during registration must be accurate, complete, and up to date. Providing false or misleading information constitutes a breach of these Terms.

The KYC (Know Your Customer) process conducted by cm2my is part of our commitment to ensuring platform security and complying with anti-money laundering (AML) regulations. You may be required to submit identity documents such as a copy of your ID card, a photo of the account holder together with their ID card, and proof of current address for verification purposes.

User Account

You are solely responsible for safeguarding your account login credentials, including your username, password, and two-factor authentication (2FA) code. cm2my recommends that you:

• Using a strong, unique password not used for any other account
• Enabling two-factor authentication (2FA) for an additional layer of security
• Do not share your login credentials with anyone, including family members
• Log out of your account after each session, especially on shared devices
• Report to cm2my immediately if you suspect unauthorized access

Your cm2my account is strictly for personal use only. Transferring, selling, or assigning account rights to any other party is strictly prohibited. The use of automated software, bots, or any tools designed to exploit the cm2my system is a serious violation that may result in legal action.

Deposits & Withdrawals

Cm2my supports a wide range of secure deposit and withdrawal methods for the convenience of Malaysia users. All financial transactions on the platform are protected with 256-bit SSL encryption.

Deposit:

• The minimum deposit amount is as specified on your account's deposit page
• Accepted deposit methods include Malaysia online banking, DuitNow, and approved e-wallets
• Deposits from third-party sources or on behalf of another person are prohibited
• Cm2my reserves the right to request proof of ownership of the payment method before processing a deposit

Withdrawal:

• Withdrawals may only be made to the same payment method used for the deposit, unless otherwise approved by the cm2my team
• Withdrawal requests are processed within 24 hours on business days
• Cm2my reserves the right to request additional KYC verification before processing withdrawals above a certain limit
• Funds obtained through means that violate these Terms may be frozen or forfeited

Bonuses & Promotions

Cm2my offers a variety of bonuses and promotions to its members from time to time. Each bonus offer is subject to specific terms set out alongside the offer, including wagering requirements, offer validity period, and eligible games.

• Wagering Requirements: Each bonus carries a wagering requirement that must be met before any bonus-related wins can be withdrawn. These conditions are clearly stated in each promotional offer.
• One Bonus Per User: Each promotion is limited to one claim per account, per household, per IP address, or per device. Attempting to claim the same bonus more than once using different methods constitutes fraud.
• Right of Cancellation: cm2my reserves the right to cancel or modify any bonus offer at any time without reason. Bonuses claimed based on incorrect information or through fraudulent means will be voided.
• Permitted Use: Bonuses may only be used for entertainment and gaming purposes. Any attempt to exploit bonuses through deliberate low-risk wagering or arbitrage strategies is prohibited.

Game Rules

All games available on the cm2my platform operate in accordance with the rules set by their respective game providers. cm2my partners only with licensed game software providers that have undergone independent audits to ensure fair play.

The outcome of all games on cm2my is final. cm2my will not alter or reverse game results unless there is strong, verifiable evidence of a technical failure. In the event of a technical failure during an active game:

• All affected wagers will be returned to the user's account
• Game results affected by technical failures will be voided
• Cm2my will notify affected users in a timely manner

User Conduct

Cm2my users are required to conduct themselves respectfully and responsibly while using the platform. The following actions are strictly prohibited and may result in account termination and legal action:

• Use of third-party software, automated bots, or scripts to exploit games or systems
• Player collusion to cheat in games
• Money laundering or use of funds from illegal sources
• Impersonating another user or a cm2my representative
• Use of offensive language, threats, or harassment toward other users or support staff
• Attempts to hack, damage, or disrupt cm2my systems and infrastructure
• Spreading false or misleading information about cm2my

Account Termination

Cm2my reserves the right to suspend or terminate any user's account at any time without prior notice if a breach of these Terms occurs. Situations that may result in account termination include:

• Age violation — user found to be under 18 years old
• Multiple account registration
• Fraudulent activity or attempts to manipulate games
• Money laundering or other illegal activities
• Repeated violations of user conduct rules

Users may also close their own account at any time by contacting cm2my customer support. For accounts closed at the user's request with a clean record, any valid remaining balance will be returned once the verification process is complete.

Fund Exclusion: If an account is terminated due to a breach of the Terms, cm2my reserves the right to confiscate all or part of the account balance depending on the nature of the violation. cm2my's decision in this matter is final.

Intellectual Property Rights

All content found on the cm2my platform, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software compilations, is the property of cm2my or its suppliers and is protected under Malaysian and international copyright law.

• Users are not permitted to copy, distribute, modify, or commercially exploit any cm2my content without written authorization
• Use of cm2my brand names, logos, or trademarks for personal or commercial purposes without authorization is prohibited
• Any content uploaded by users to the cm2my platform is considered a license granted to cm2my to use it for platform operational purposes

Liability Limits

The cm2my platform is provided on an "as is" basis without any express or implied warranties. To the extent permitted by Malaysian law, cm2my is not liable for:

• Indirect, incidental, special, or consequential losses arising from use of the platform
• Service disruptions caused by factors beyond cm2my's control, including internet infrastructure issues
• Losses arising from unauthorized access to an account due to user negligence
• The accuracy or availability of third-party information displayed on the platform

Dispute Resolution

Should any dispute arise regarding the use of the cm2my platform, we encourage users to contact the cm2my customer support team first as the initial step toward resolution. Our team will endeavor to resolve each issue within a reasonable timeframe.

If a dispute cannot be resolved through the support team, the following procedure will apply:

• Disputes will be referred to cm2my senior management for further review
• Senior management decisions will be communicated to users within 14 business days
• If still unsatisfied, users may refer the matter to a recognized alternative dispute resolution body

These Terms and Conditions are governed by the laws of Malaysia. Any legal action arising from or related to these Terms is subject to the exclusive jurisdiction of Malaysian courts.

Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions or the use of the cm2my platform in general, please contact our team through the following channels:

• Live Chat: Available 24/7 via the chat icon at the bottom right corner of the platform
• Support Email: [email protected] (response within 24 hours)
• Help Center: Visit the page FAQ us for answers to frequently asked questions